The Knowledge Firm is a boutique dispute resolution company.

Our services include Mediation, Breakthrough Parenting and Co-parenting Workshops, Restorative Justice Victim Offender Mediation and Anger Management Counseling, Diversity, Equity & Inclusion Workshops and Conflict Management Consulting.

We believe in Appropriate Dispute Resolution which places the client at the center of the decision-making process.

How We Can Help You


Our wide range of services include family and civil mediation. Our main goal is providing appropiate dispute resolution to all who need our services.



Our engaging and informative curriculums will guide you through the process of improving your communication and reaching your family goals.

Grupo 5


Our services, include diagnostic intervention and the design and implementation of conflict, diversity, and restorative solutions.


The Knowledge Firm’s team of highly trained professionals provide evidence-based programs to assist individuals, families, communities, and organizations in facilitating peaceful resolutions.


While acknowledging that in certain cases, relying on the courts to determine disputes is necessary, many cases can be successfully resolved with Mediation. Mediators offer a private and confidential method in which you can decide and plan for your family's future.

Through mediation the parties reduce the expenses and stresses associated with court proceedings, including the emotional toll of litigated conflict.

With over 30 years of combined experience, the team at The Knowledge Firm is dedicated to providing the best possible service. Our mediators have expertise in a variety of areas and will provide an environment for resolution, pass legal muster and have staying power.

Parties meet privately with the family/civil mediator. The Knowledge Firm will adjust our approach based on the needs of a client.

Be STRONG enough to stand alone
SMART enough to know when you need help and
BRAVE enough to ask for it

Meet our Team

Jan Goldsmith
Co-Founder - CEO

Jan is a School Psychologist, Educator, and Mediator with over 15 years of professional experience. She is a Rule 31 listed Family Mediator with Special Circumstances in Domestic Violence and an Adjunct Professor of Psychology.

Jan holds certifications in the areas of: Breakthrough Parenting & Co-Parenting Education, Diversity, Equity and Inclusion facilitation (University of South Florida), and Restorative Justice Facilitation (University of Minnesota).

Dr. Kenneth Goldsmith
Co-Founder - President

Ken is an Attorney, Mediator, Professor, and Certified Diversity Equity & Inclusion (DEI) Facilitator with over 20 years of legal and higher education practice. He received a Bachelor of Arts and Juris Doctorate degree from the University of Florida, Master of Public Administration Degree from the Florida Atlantic University, and a Doctorate of Business Administration from the University of Phoenix. 

Dr. Goldsmith served as the Senior Trial Consultant with Decision Quest, a national litigation support company, was appointed to the Law Advisory Council by the Dean of the University of Florida in recognition of his commitment to the development of equity in legal education, and is the Director of Legal Services at Chattanooga State Community College. Here he manages degree, transfer, and certificate programs in pre-law and paralegal services and is the colleges representative on the TBR Statewide Committee. As an expert in internalization, he founded the Chattanooga State’s International Business Lecture Series.

Upon completing his research and developing the college’s first study abroad partnership program, Dr. Goldsmith became a sought after Visiting Professor of Law, and has since taught in China, Czech Republic, and Thailand. In recognition of his work in Higher Education, Dr. Goldsmith was appointed to the Tennessee Board of Regents for back-to-back years beginning in 2019 by Governor Bill Lee.


The Knowledge Firm, in its commitment to social responsibility, provides consultation and mediation services to the public based upon your ability to pay.

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